Full time, permanent position
Office based

Why you exist

You will be our customer facing digital marketing specialist for unqualified leads through to live customers, offering beautiful websites, SEO, PPC, Social Media and Display advertising – everything a small, local business will need to represent themselves online. You will be an Ambassador for the Make Me Local brand and adhere to our core value to always place our customers’ needs before our own, even if it means declining a sale.

What you will be doing

  • Seeking out clients whose requirements are a match to our services, producing and maintaining a list of 30 key target prospects that meet our ideal customer profile
  • Attending weekly early morning networking meetings as required
  • Preparation for prospect customer meetings to include keyword research
  • Creating compelling, detailed, proposals that are matched to a customer’s specific business needs
  • Working closely with our Operations Director, supporting as required to ensure that each new website goes live in our timescales
  • Exceeding customer expectations in the delivery of our product by ensuring an exact product fit and under promising, over delivering
  • Maintaining our CRM system to track leads and opportunities and accuracy of data entry
  • Answering in-bound customer enquiries, and qualifying leads, within 24 hours and out of regular working hours as required
  • Arranging and attending client meetings, either for yourself or for the Managing Director, as required – sometimes out of regular working hours if our clients are only available at these times
  • Responding to customer queries, sometimes out of hours
  • Assisting in the training and development of colleagues

Who you are

  • Socially confident,articulate and personable with excellent presentation skills
  • No pressure / solution sales person – the ability to identify a customer’s business needs through considered questioning and then proposing a solution based on these needs
  • Commercially aware with the ability to develop a strong rapport with varying types of business from tradespeople to Accountants
  • Demonstrate success in their digital marketing career to date
  • Always puts the customer at the heart of the sale
  • Goal orientated and entrepreneurial
  • To have an active interest in the web development industry and a strong understanding of the purpose of a website
  • An excellent understanding of SEO and digital marketing
  • Passionate about providing exceptional customer service
  • Strong attention to detail
  • Excellent time management and ability to prioritise tasks
  • Ability to work effectively to deadlines
  • Self-motivated, organised and accountable
  • Extremely process driven with a strong drive for results
  • Work in a well ordered and methodical manner
  • Exceptional communication skills both verbal and written
  • Ability to work independently and use own initiative
  • Demonstrate the ability to see a “website sale” through to a “website live”
  • Driving licence and car owner, mileage will be reimbursed

What you hopefully will have

  • A good understanding of local search and how local businesses can benefit from this
  • A creative eye for digital branding


Pleased send your CV and covering letter to