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Full time, permanent position
Office based

To head up the projects team, managing the client journey from inception to completion, ensuring that all projects are completed within a defined time period.

You will be working across multiple projects at one time and will be responsible for managing the client journey on a new website project. You will be fully responsible for the planning, management, and co-ordination with 3rd party suppliers in addition to nurturing on-going client relationships. The role will be supported by a Project Assistant who will also directly report into you

You will also be an Ambassador for the Make Me Local brand.

What you will be doing

  • Provide end-to-end project management for all new website projects
  • Responsible for the smooth running of projects so that they are delivered on budget, on time and at a high level of quality
  • Ensuring project brief is fully met and clients’ expectations exceeded in the delivery of our product
  • Direct line manager to Projects Assistant; oversee and evaluate contribution, performance and development
  • Development objective setting and quarterly appraisal reviews with Project Assistant
  • Management of project capacity and efficiency within the projects, design and development teams
  • Ability to foresee any risks and issues and work closely with teams to make sure these are identified and mitigated
  • Review and implement changes to fit strategic direction of company and ensure that we are continually improving project processes
  • Maintain a strong working relationship with clear communication and detailed project briefing for the development team
  • Working closely with the Content Delivery Manager to ensure that content is delivered on time and to the standards required
  • Liaising with 3rd party suppliers
  • Creation of detailed photography briefs to meet client expectations and fulfil the website requirements
  • Provide briefing and follow up clear and concise feedback to website designers
  • Using project management software to track the progress of projects (Insightly)
  • Website review and QC to ensure product meets company standards and client brief
  • Build strong on-going relationships with customers and be the first point of contact
  • Communicate with the team and ensure all members are on board with delegated tasks
  • Stay up-to-date on trends, developments and news in the design and digital arenas

Who you are

  • Puts the customer at the heart of the sale
  • Goal orientated and entrepreneurial
  • Takes ownership and proposes solutions based on a customer’s needs.
  • Socially confident with excellent presentation skills
  • Demonstrates success in their digital marketing / project management career
  • To have an active interest in the web development industry
  • Ability to develop strong rapport with varying types of customer
  • Passionate about providing exceptional customer service
  • Articulate and personable
  • Strong attention to detail
  • Excellent time management and ability to prioritise tasks
  • Ability to work effectively to deadlines
  • Self motivated, organised and accountable
  • Extremely process driven with a strong drive for results
  • Work in a well ordered and methodical manner
  • Strong understanding of the purpose of a website
  • Strong communication skills both verbal and written
  • Ability to work independently and use own initiative

What you hopefully will have done

  • Previous experience of working with Insightly
  • Some experience or interest in website design / development
  • An understanding of SEO and digital marketing
  • Previous experience within a projects management role


Pleased send your CV and covering letter to [email protected]