Job Title: Personal Assistant to Managing Director
Salary: £neg based on experience
Hours: 4 hours a day, Monday to Friday. Working to fixed hours, which can be agreed.
Start Date: January 7th 2019
Location: Our office is based in Bromley, BR2 9DG – 1 mile from Bromley South MLS.

Why you exist

We are an award-winning web design agency, and as an integral part of this small, busy, team, you will be solely responsible for managing the diary and inbound / outbound communications for the Managing Director as well as supporting team members to ensure that their workload is manageable. The successful candidate will be bright, highly organised, proactive, have clear and excellent communication skills, enjoy working in a close-knit team and be naturally comfortable with a “telephone first, email second” standard.

What you will be doing

  • First line response for all incoming emails for the M.D., taking responsibility for resolving / allocating tasks without the need to qualify / confirm with the M.D.
  • Handling all telephone enquiries for the M.D., taking responsibility for resolving / allocating tasks without the need to qualify / confirm with the M.D.
  • Day to day diary management for the M.D.; arranging both internal and external meetings and making decisions on priority
  • Calling prospect customers (who we have already met with) to confirm our proposal has been received and arranging follow up meetings / calls with the M.D.
  • Allocating tasks for our SEO team, ensuring that they are completed on time and to budget
  • Calling existing customers to book review meetings with the M.D.
  • Calling existing customers for specific tasks such as data gathering for the SEO team, review requests and other tasks when required.
  • Completing travel and hotel bookings, ensuring proactive arrangements are made to ensure best use of time and money
  • Meeting preparation in line with company standards, to include data research
  • Ensuring CRM system is up to date and accurate
  • Answer in-bound enquiries and ensure they are allocated accordingly, and actioned
  • Liaising with IT team for all company IT issues
  • Some data research, when required
  • Maintain staff holiday system in line with company standards
  • First port of call for all office queries / issues
  • Manage stationery requests and orders
  • Update mileage log for Managing Director
  • Managing meeting room availability
  • Support the project team in collecting assets for websites
  • Liaising with external copywriters and photographers for project specific tasks
  • Support the project team for website testing tasks

Who you are

  • It is an absolute must that “telephone first, email second” is a standard that is natural to you
  • Ability to develop strong rapport with varying types of customer
  • Passionate about providing exceptional customer service
  • Articulate and personable
  • Strong attention to detail
  • Excellent time management skills and ability to prioritise
  • Ability to work effectively to deadlines
  • Self motivated, organised and accountable
  • Extremely process driven with a strong drive for results
  • Works in a well ordered and methodical manner
  • Grammatically perfect communication skills, both verbal and written
  • Ability to work independently and use own initiative

What you hopefully
will have done

  • Previous experience of working as a PA to a Managing Director is essential for this role

If you are interested, we would love to hear from you. Please can you email your CV and a covering note to or call 0800 772 0022 and ask to speak to Nathan

Telephone: 0800 772 0022
Email:
Contact us online